Privacy Policy
This Privacy Policy describes how Candour Partners ("Candour", "we", "us", or "our") collects, uses, and shares information about you when you use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, connect integrations, or contact us. This may include your name, email address, company name, and API credentials for the services you choose to connect.
We also collect information automatically, including log data, device information, and usage data to help us improve our services.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; to communicate with you; to monitor and analyze trends and usage; and to detect, prevent, and address technical issues or fraudulent activity.
3. Data Sharing and Transfers
We do not sell your personal data. We may share information with service providers who perform services on our behalf, or when required by law. We may transfer data internationally in accordance with applicable data protection laws.
4. GDPR Compliance
For users in the European Economic Area, we process personal data in accordance with the General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, contact us at privacy@candour-partners.com.
5. Data Retention
We retain personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law.
6. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption at rest and in transit, access controls, and regular security assessments.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@candour-partners.com.